html{display:none} 2018 Resources | Schweitzer Engineering Laboratories
Video Player is loading.
Current Time 0:00
/
Duration 1:39:04
Loaded: 0%
Progress: 0%
Stream Type LIVE
Remaining Time -1:39:04
 
1x

Resources

dam turbine

Please send any comments or suggestions to our event manager.

Download Presentations

To download the presentations, click the Download Presentations link below and enter the email you used to register for the conference and your confirmation number. Your confirmation number is located in the confirmation email you received after registering. If you do not know your confirmation number, you can request a copy after clicking the link below. After logging in, click the Resource link in the upper-right corner of the page.

Wednesday, June 6

Session TitleSpeakerCompany
Keynote: ServiceDr. Edmund O. Schweitzer, IIISchweitzer Engineering Laboratories, Inc.
Emerging Technology—Creating an Advanced Services PlatformRobert YeagerEmerson Automation Solutions
Executive PanelEdward M. BolenNational Business Aviation Associate
Executive PanelDr. Mung ChiangPurdue University
Service as a StrategyDavid C. BlowersNorthern Trust
Service, Performance, and the Company DreamHorst SchulzeLegendary Hotelier Renowned for Creating a Culture of Service
Customer Service—an Obligation, an Opportunity, and a Pleasure!David CostelloSchweitzer Engineering Laboratories
Succeeding in Academia by Applying a Customer Service LensDr. Mary RezacWashington State University
Turning a Negative into a Premier Customer ExperienceJohn BettlerCommonwealth Edison
Building In Resilience to Prevent DamageShankar AchantaSchweitzer Engineering Laboratories
Texas Strong: Hurricane Harvey Response and Restoration in Major UndergroundBob RoyCenterPoint Energy
Aircraft Protection and ResilienceBrad ThressTextron Aviation
A Resilient Organization Structure for Cyber SecuritySteve LockeNorthern Trust
USMC Humanitarian Assistance and Disaster Relief SupportColonel Kirk BrunoUnited States Marine Corps (retired)
Leveraging Advanced Sensor Technologies With Data Analytics to Expedite Damage AssessmentTim DouglasLockheed Martin

Videos

MSPSC 2018 Welcoming Keynote: Service

Watch Video New
MSPSC 2018 Welcoming Keynote: Service

MSPSC 2018 Keynote: Service, Performance, and the Company Dream

Watch Video New
MSPSC 2018 Keynote: Service, Performance, and the Company Dream

MSPSC 2018 Panel: Customer Service—Developing and Maintaining Trust

Watch Video New
MSPSC 2018 Panel: Customer Service—Developing and Maintaining Trust

MSPSC 2018 Panel: Building In Resilience to Prevent Damage

Watch Video New
MSPSC 2018 Panel: Building In Resilience to Prevent Damage

Thursday, June 7

Session TitleSpeakerCompany
Hardening the Power Grid: Inverters & MicrogridsDr. Robert H. LasseterUniversity of Wisconsin-Madison
Modern DC Grid ControlDr. Steve PekarekPurdue University
Utility Microgrids: Today and TomorrowDr. Liuxi (Calvin) ZhangCommonwealth Edison
Failure of Electric Power Service: Observations and Needs in Puerto RicoErik LimpaecherMIT Lincoln Laboratory
Southwest Power Pool: What About Smart Grid?Carl MonroeSouthwest Power Pool
Cyber—Let's Get On With ItChris InglisNational Security Agency (2006–2014)
Inherently Safe CyberRobert M. LeeDragos, Inc.
Engineering Power Systems Today = Cyber & PhysicalDr. Nathan WallaceAmpirical and
Cybirical
Think Like an Attacker...Annabelle LeeNevermore Security
Inherently Safe CyberRobert TafoyaJuniper Networks
Inherently Safe CyberChris InglisNational Security Agency (2006–2014)
Valuing Today's Dynamix Mix of Energy SourcesErin JessupSchweitzer Engineering Laboratories
Serving Customers as Energy Resources ChangeDavid AngellIdaho Power Company
Energy and Economic NarrativesDr. Carey W. KingThe University of Texas at Austin, Energy Institute
Positioning the Industry for Dramatic InnovationMark SiiraComRent International
A Changing Grid: Reliability PerspectivesDr. Ryan D. QuintNorth American Electric Reliability Corporation

Videos

MSPSC 2018 Panel: Modern Solutions for Grid Control

Watch Video New
MSPSC 2018 Panel: Modern Solutions for Grid Control

MSPSC 2018 Keynote: Cyber—Let’s Get On With It

Watch Video New
MSPSC 2018 Keynote: Cyber—Let’s Get On With It

MSPSC 2018 Panel: Inherently Safe Cyber

Watch Video New
MSPSC 2018 Panel: Inherently Safe Cyber

MSPSC 2018 Panel: Valuing Today’s Dynamic Mix of Energy Sources

Watch Video New
MSPSC 2018 Panel: Valuing Today’s Dynamic Mix of Energy Sources

Friday, June 8

Session TitleSpeakerCompany
Defending the Line; The Psychology of Service in the Electric IndustryDr. James MerloNorth American Electric Reliability Corporation
The Optimal Power Grid CompositionDr. Normann Fisher and Doug Taylor Schweitzer Engineering Laboratories, Inc.
Renewable Energy—Status and ProspectsJ. Charles SmithUtility Variable-Generation Integration Group
The Xe-100: A Nuclear Sustainable SolutionDr. Eben MulderX-energy
How Can DER Contribute to Maintaining gridClyde LoutanCalifornia ISO
Accommodating a Changing Resource Mix: A North American Bulk Power System Reliability PerspectiveJohn MouraNorth American Electic Reliability Corporation

Videos

MSPSC 2018 Keynote: Defending the Line: The Psychology of Service in the Electric Industry

Watch Video New
MSPSC 2018 Keynote: Defending the Line: The Psychology of Service in the Electric Industry

MSPSC 2018 Panel: The Optimal Power Grid Composition

Watch Video New
MSPSC 2018 Panel: The Optimal Power Grid Composition