Yes. You will have one year from the date you purchased your CBT to access the material as often as you like. Once successfully completed, the course will open in Review Mode, which means that you can do everything except submit the final knowledge check score.
No. CBTs are highly interactive and rich in multimedia content. There is no way to capture the course within a PDF without removing that content first.
As of right now, CBT courses require the Adobe Flash plugin. Because of this, most tablets and smart phones are incompatible with our courses. Test your Flash settings here: http://www.adobe.com/software/flash/about/. Please note, SELU recognizes the importance of mobile learning and has made it a priority in future course development.
Some browsers like Safari or mobile devices block Flash content. SELU is setting things in motion to move towards delivering our courses in HTML5. Currently, the courses will open without a Flash player, but certain animations still require Flash to function. Try opening the CBT from a desktop using a different browser like Internet Explorer or Chrome, and checking that you have the latest version of Flash installed on your computer.
Some browsers require users to enable the Flash plugin before allowing it to run. If you have downloaded the Flash plugin, but still cannot get an interaction within the CBT to run, try following the steps to enable Flash within your browser.
CBTs are Flash-based, and occasionally run into security problems with links. You must adjust your security settings in Flash to allow the link to work.
Internet Explorer or Firefox
Google Chrome or other Web-Based Flash Settings Managers
Students must attend at least 75% of the course time to be eligible for CEUs. It may be possible to award partial CEUs, based on the assessments of the course instructors if a student is unable to attend the entire course. This determination will be based on the student’s participation and successful completion of exercises for the time the student attended.
Currently, all instructor-led SELU courses include informal assessment activities that facilitate student-instructor feedback and skill mastery. By completing hands-on activities and exercises, students can apply their knowledge or practice new skills, and can therefore measure how well they are performing. Student mastery and achievement are also continuously assessed and measured by the instructors who closely monitor student performance, assist, and answer questions during the hands-on exercises.
In absence of an instructor, computer-based training courses require completion of a final knowledge check.
If this information is available, you can find it on the Course Overview page, in the “Available Courses” box. Look for the date of your course, and click the “More” button to expand the additional details.
All course material can be accessed through your mySELU Training page, https://www.selinc.com/seluniversity/mytraining/.
Did you just enroll?
With new mySEL accounts, our various servers need to communicate with each other to verify that there are no other accounts associated with your email address. Due to server sync times, this process could occur quickly, but at its latest, may take up to 48 hours. If the course still does not appear in your mySELU Training page after 48 hours, please contact email@example.com.
Did you click "Forgot your password?" on an Adobe Connect screen?
If you access course material through a bookmark or leave the course open for longer than six hours, your account will time out. When this happens it redirects you to our Adobe Connect account's login page. If you try to recover your password through Adobe, it breaks the link between it and mySEL.
Contact firstname.lastname@example.org to have your account reset. See How do I access my course? for information on how to properly access your CBT.
Some browsers like Firefox or Safari do not support PDF forms. In order to complete the form, you must open it in a different internet browser or through a program like Adobe Acrobat Reader. If you do not have a program to view PDFs, you can download one for free through Adobe; https://get.adobe.com/reader/.
Update your Adobe Reader/Adobe Acrobat
Use a different browser
Open it in Adobe Reader: Firefox users.
Open it in Adobe Reader: Safari/iPad users.
If nothing else works, try these other suggestions from Adobe
If none of the above suggestions work, there may be additional answers found at Adobe’s PDF troubleshooting page, https://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html.
WBTs are live scheduled events, and will only be available starting 30 minutes prior to the scheduled time.
Day one course slides will be provided during the test session, typically scheduled a week before the course. The test session can be accessed through the mySELU Training page.
Sorry, at this time, WBT recordings are not made available to students.
You can find the time on the Course Overview page, in the “Available Courses” box. Look for the date of your course, and click the “More” button to expand the additional details. If you have already registered, the time will be shown (in Pacific Time) on your mySELU Training page.
Most tablets are compatible with the web conferencing software used to present our WBTs. However, videos played during the course will not play without the Adobe Flash plugin. Test your tablet’s performance here: http://selinc.adobeconnect.com/common/help/en/support/meeting_test.htm. If you would like more information about using your tablet in our course meeting room, you can consult the following pdf: http://www.adobe.com/content/dam/Adobe/en/products/adobeconnect/pdfs/mobile/acm20-gs-participants-tablet.pdf.
Most smart phones are compatible with the web conferencing software used to present our WBTs. However, videos played during the course will not play without the Adobe Flash plugin. Test your phone’s performance here: http://selinc.adobeconnect.com/common/help/en/support/meeting_test.htm. If you would like more information about using your tablet in our course meeting room, you can consult the following pdf: http://www.adobe.com/content/dam/Adobe/en/products/adobeconnect/pdfs/mobile/acm20-gs-participants-smartphone.pdf
Any videos played within a WBT are Flash-based. Some browsers like Safari or mobile devices block Flash content. Currently, presentation slides will display without a Flash player, but any videos or animations require Flash to function. Try watching the WBT from a desktop using a different browser like Internet Explorer or Chrome, and checking that you have the latest version of Flash installed on your computer.
Some browsers require users to enable the Flash plugin before allowing it to run. If you have downloaded the Flash plugin, but still cannot get a video to run, try following the steps to enable Flash within your browser.
Yes. Register for a scheduled paired course and/or for consecutive courses within 7 days of each other and save 10 percent.
Sorry, we do not reserve spots in any course without payment information. Either a credit card or a purchase order (PO) must be used. If using a PO, it must be provided before the registration can be processed.
No. The person who will access the eLearning must be the one who registers for the course. The training is available only through an individual’s mySEL account.
SEL accepts payment by credit card, check, or purchase order. A copy of the PO must be provided for our records, as well as billing purposes, before the registration can be processed.
You may mail your registration form and the check to SELU. However, all courses are filled on a first come, first served basis, and registration is not guaranteed with this much slower form of payment. If the course is full, we will contact you with additional options.
Yes. Contact email@example.com if you would like to be placed on a course’s waiting list. There is no guarantee that you will be enrolled into the course, however. Inquire into our On-Demand Training to schedule an SELU course in a time and location that meets your needs.