html{display:none} FAQ | Schweitzer Engineering Laboratories


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I'm trying to apply for a job but never receive the account PIN, what do I do?

Applications for career opportunities at SEL are handled in a dedicated system that is not associated with the mySEL account or customer login. To search career opportunities or apply for a position, please click the "Apply Now" button on the careers page.
Information about resetting your password for the careers login can also be found on this page as well as general application FAQs.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact SEL Human Resources at 1.509.334.8060 or

What is a mySEL account?

Your mySEL account provides access to a variety of resources, including secure documents, online product configuration, and online ordering. 

Why do I need to register for a mySEL account?

At SEL, security is a top priority. We understand that keeping information safe is critical to our industry. When you register with us, we can give you access to the information you need.

A mySEL account provides access to a variety of resources, including secure documents, online product configuration, and online ordering.

What if I don't receive an email with my new PIN?

If you do not see an email in your inbox within 15 minutes, please check your junk/spam folder. Contact if you have any questions. Please note: Your PIN is valid for 8 hours.

What are the password requirements?

Passwords must contain a minimum of 8 and a maximum of 50 characters. Passwords must include:

  • At least one uppercase letter
  • At least one lowercase letter
  • At least one number or symbol including , . ! ' @ $ ^ & * _ \ + = ~ / ( ) - 
    Please note that no other symbols or characters such as #, ?, or : are allowed. 

Passwords cannot contain three of the same characters in a row and cannot contain the word "password."

How do I change my account access?

Registrations from non-company-specific domains (Gmail, Hotmail, etc.) are granted limited access and are subject to review based on your need for resources. Most account reviews are processed within two business days. If you need an expedited review, please email

Why is my account inactive and how do I reactivate it?

All accounts must be used within a one-year period. Accounts using non-company-specific domains (Gmail, Hotmail, etc.) must be revalidated annually. You can reactivate your account by logging in and updating your account profile. Once updated, our system will send you an email with a six-digit PIN. After activating this PIN, your email address will be re-reviewed for access. Using a company-specific email domain will ensure faster turnaround. 

What is two-factor authentication?

This is an optional feature for your mySEL account using Google Authenticator. When you enable 2-Step Verification (also known as two-factor authentication), you add an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone). 

I have two-factor authentication turned on but no longer have access to the device used to set it up. What should I do?

If you’ve selected to remain logged in on our site, you can access your account profile and reconfigure two-factor authentication. If you are unable to access your account and no longer have the device used to establish two-factor authentication, please email We will verify you are the account holder and remove two-factor authentication so that it can be re-established with your new device.