Internal FAQ Training Videos
It is our goal to provide short, yet informative, training videos that address common questions by sales reps and CSRs on various topics. Please send requests and direct questions to your local AE.
SEL Confidential—DO NOT SHARE
Replacing the LCD on an SEL-300 Series Relay
July 29, 2022This video will show the user how to replace the LCD on an SEL-300 series relay.
SEL Confidential—DO NOT SHARE
How to read, save, and send settings in SEL relays using acSELerator Quickset
July 11, 2022This video shows how to read, save and send settings to an SEL relay using the acSELerator Quickset SEL-5030 software via the front or real panel serial port using the C662 cable.
SEL Confidential—DO NOT SHARE
How to determine an SEL-equivalent part number for a non-SEL relay
May 11, 2022A customer may want to retrofit their non-SEL relay with an SEL relay and ask you for an equivalent SEL part number. In this video, we show how to determine an SEL-equivalent part number for a non-SEL relay. (Note: It helps to provide the competitor product info and features when contacting an application engineer.)
SEL Confidential—DO NOT SHARE
How to determine an SEL-351 Protection System replacement part number for legacy relays
May 11, 2022Suppose a customer has a legacy SEL-351 relay and wants to order some spares. Since legacy relays are no longer available to order, they need to order an SEL-351 Protection System relay instead. In this video, we show how to convert a legacy SEL-351 relay part number into an SEL-351 Protection System part number.
SEL Confidential—DO NOT SHARE
How to change the 87L card in the SEL-411L in the field
May 11, 2022Customers may need to change out the 87L channels in their SEL-411L relays to match the relaying on the other end of the line. This video shows how to replace the 87L card in an SEL-411L relay in the field.
SEL Confidential—DO NOT SHARE
Determining a New FCI Part Number from a Legacy FCI Part Number
May 11, 2022Customers may request a quote for a faulted circuit indicator with a legacy part number (ex. 3TPRV1200IRDTJ6). In this video, we show how to determine the equivalent new part number for this product (ex. TPR#K69N). Please see the 2014 FCI catalog for reference.