October 13, 8:45 a.m. (Pacific Time)

Welcome to the 2020 Sales Meeting

Dr. Edmund O. Schweitzer, III
President and Chief Technology Officer

Q & A

Matt Leoni - SEL

Q: I didn't seen Monika's awesome 700BT presentation on the sales training summary slide?
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David Costello - Schweitzer Engineering
A: Mr. Leoni, We're glad you found Monika's 700BT presentation awesome! Thank you for the feedback! All can find it at https://selinc.com/sfc/2020-sales-training/ under the following ... SEPTEMBER 17 Expanding Our Industrial Markets by Adding Value for Our Customers. Thank you!

Doug Freemyer - Power Connections

Q: Will the virtual customer visits/factory tours be available for other customers?
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David Costello - Schweitzer Engineering
A: Mr. Freemyer, Yes. If you would like to set up a customer meeting, or even a virtual factory tour, please simply contact your regional SEL S&CS team and let us know. We'll be glad to help you set this up! Thank you!

Mark Geil - Robinson Sales, Inc

Q: Could you share the link to the safety video(s) done by the gentlemen who were injured doing electrical work?
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David Costello - Schweitzer Engineering
A: Mr. Geil -- Please forgive us! That link should have been live already. I will personally check on this ASAP, and we will have the link live via Sales Force Central. I will update this answer when it's ready. Thanks!

David Costello - Schweitzer Engineering
A: By noon PST, today, Gary and Jeanne Norland's safety presentation will be available on SFC. Thanks.

Jeff Steib - KD Johnson, Inc.

Q: At KD Johnson, to improve processes and minimize wasting valuable time and human resources, we've worked with the South Central team to develop and implement templates to gather information critical to qualifying opportunities for services, training, and support requests to more quickly and correctly identify resources and shorten the feedback loop.
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David Costello - Schweitzer Engineering
A: Mr. Steib! Thanks for sharing with us all. I've heard of this, and Mr. Leoni and team shared that this has improved how all are working together, and that it's led to better results and wins already. Very cool! Thank you! Keep it up!

Rich Matzinger - Matzinger-Keegan, Inc.

Q: Love the acknowledgment that SEL R&D is someone we have to sell to.
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David Costello - Schweitzer Engineering
A: Mr. Matzinger -- Thank you! Influencing product enhancements and development takes data, urgency, and grit. Don't give up!

Luis Pizarro - K D Johnson Inc.

Q: Who is the contact for customer training at these new hands on facilities?
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David Costello - Schweitzer Engineering
A: Mr. Pizarro -- the hands-on training facilities (in Charlotte, and SLP) will first and foremost be used for internal training, for our Engineering Services field services and commissioning technicians and engineers (so that we may get better), for application engineers (so that we are safe when providing expert customer support), etc. I do believe that we will be able to open these facilities up to customers through SEL University or custom classes, at some point in the future; stay tuned. We'll update all as we develop these capabilities! Thank you.

Wiliam McClements - Utility & Industrial Products

Q: U & I Products has implemented project, product and opportunity tracking (Pipedrive) software & app tools within our agency to share information across our territory to identify goals & strategic direction with SEL to help drive sales.
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David Costello - Schweitzer Engineering
A: Mr. McClements -- Thanks for sharing. That's very cool! Having visibility into your "opportunity pipeline," knowing what data backs up our forecasts, is important. Even better when we can share amongst all of us, and quickly identify how to work together to improve our chances and win business together. Thanks!

Drew MacMichael - Peak Measure

Q: SEL did a fantastic job here in the NW on the building retrofits!!
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David Costello - Schweitzer Engineering
A: Thanks for the feedback, Mr. MacMichael. The powerCORE field services team works hard at their craft, works professionally, clean, safe -- all in very difficult circumstances. Thank you for the pat on the back!

David Costello - Schweitzer Engineering

Q: Please remember that there will be two LIVE question and answer sessions available with SEL's Executive Team on Thursday October 15. Consult Sales Force Central for times and details.
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Mark Geil - Robinson Sales, Inc

Q: Energy Packets & Fault Repeaters - can't wait to learn more & get my hands on them!
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David Costello - Schweitzer Engineering
A: Mr. Geil -- I LOVE the enthusiasm! We're excited, too!

Doug Freemyer - Power Connections

Q: Is Horst Schulze video from past sales meeting still available to watch? Didn't find a link on SFC. It would be a good refresher.
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David Costello - Schweitzer Engineering
A: Let me see what I can do, Mr. Freemyer! Thanks for the request ... stay tuned.

Josiah Matthews - Pro-Tech Power Sales

Q: Free Enterprise! So, appreciate the Leadership at SEL.
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David Costello - Schweitzer Engineering
A: Thank You! Mr. Matzinger asked if we can make available links to Presidents Kennedy and Reagan's speech videos ... stay tuned.

Mizan Rahman - Honeycom Power & Technology

Q: Do we have comparison data from our competitors regarding TW87 performance? If we do, sharing that data will be good marketing tool to our customer
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David Costello - Schweitzer Engineering
A: Mr. Matzinger, do you mean for actual faults and field event data? In some cases, we have the operate time from an installed competitor relay, yes. We can always replay event data into competitor relays in the lab, just to document response time. [Spoiler Alert ... they're SLOWER]. We (Marketing, R&D) can work on some cool T401L versus X, Y, Z ... Thanks!

David Costello - Schweitzer Engineering

Q: President Reagan video -- https://youtu.be/RJTNTf6Qw6c President Kennedy video -- https://www.presidency.ucsb.edu/documents/address-before-the-united-states-chamber-commerce-its-50th-anniversary We will figure out how to put all videos in the related materials sections for each session, too!
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Walt Slade - KD Johnson, Inc.

Q: Is this the same as synthetic inertia?
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David Costello - Schweitzer Engineering
A: Mr. Slade ... what do you mean by "this?" (what are you referring to)

David Costello - Schweitzer Engineering
A: Mr. Slade, Synthetic Inertia reminds me of the term "Virtual Generator," that someone creative came up with to describe turning customers' load off, versus adding MW to capacity. In a nutshell, measuring frequency (or similar) to emulate, with renewable generation, the rotating mass inertia of traditional generation is being talked about in many forums. We believe Energy Packets is faster, and better.

Geraldo Rocha - SEL Brazil

Q: Energy Packets Control !!! My goodness so amazing !!!
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David Costello - Schweitzer Engineering
A: Dave Whitehead likes to say "wait is not a verb." Fast and secure is the key to Life After SCADA, and will help us realize what Dr. Schweitzer has spoken about many times before ... that we will figure out how to match intermittent sources with loads, to make them more "mittent." :0)

Christopher Turner - Sel

Q: Why is the repeater priced higher than the FT50?
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David Costello - Schweitzer Engineering
A: The FT50 is priced at $180, while the repeater is priced at $265. Why more? It will extend the range and applications of the FT50 and FR12 system, working around real-world conditions and obstructions, while preserving the high-speed aspect of these systems. (and, to be honest, the FT50 may be priced a bit too low!!! it's a bargain!!!)

John Aiton - Arizona Sun Sales, Inc.

Q: Hi Mr. Costello. I'm guessing Walt Slade was referring to the measuring of "Energy Packets" as being the same as synthetic inertia. Comparing spinning mass (traditional inertia) to this energy packet measurement and it's application to the growth of renewables on our grid and the retirements of large-mass generators.
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Niraj Shah - Schweitzer Engineering

Q: Super excited to learn and implement Energy Packets in powerMAX.
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Walt Slade - KD Johnson, Inc.

Q: synthetic inertia: When power electronic generation gets to a high level, it gets twitchy as Ed has said. If you can control the gen before the freq dip gets to it, you've got effective inertia and less twitchy, right?
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David Costello - Schweitzer Engineering
A: Yes, Mr. Slade. Well said.

Wiliam McClements - Utility & Industrial Products

Q: Any chance the Purdue facility is offering Virtual Tours ?
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David Costello - Schweitzer Engineering
A: Great question, Mr. McClements! We would be HAPPY to do a virtual tour of the new West Lafayette (Purdue) manufacturing facility!

Shankar Achanta - Schweitzer Engineering

Q: Love Dr.Schweitzer's passion, energy and vision for innovation to transform our industry. Awesome product launches, T401L, SEL-RPM and the new Fault Repeaters!
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David Costello - Schweitzer Engineering

Q: Thank You all for attending and for your participation!!!
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Teck Hock Lee - Simpro Engineering Sdn Bhd

Q: Hello from the other side of the world...it's always fun and exciting to attend SEL Sales meeting. It's 1 am here but worth staying awake to listen to both Dave and Ed. Regards, Johnny Lee, Malaysia
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