October 13, 8:00 a.m. (Pacific Time)

Welcome to the 2020 Sales Meeting

David Costello
Chief Sales and Services Officer

Q & A

Eli Nelson - Schweitzer Engineering

Q: Great looking video and demo, maybe you will address this but is there also a light color scheme for the software?
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Jared Bestebreur - Schweitzer Engineering
A: Thank you! Yes, Synchrowave Operations supports both dark and light color themes.

Mike Gugerty - Matzinger-Keegan Inc.

Q: Great to see all of the new features
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Greg Zweigle - Schweitzer Engineering
A: Thank you Mike! And, Jared and I are here to answer any questions from anyone.

Tyson Salewske - SEL

Q: Can any ES branch issue a proposal for Synchrowave Operations? Or is this handled by one or a few select ES branches?
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Jared Bestebreur - Schweitzer Engineering
A: We have created a template that can be used by any ES Branch. Our team works closely with each branch throughout the proposal process. If there isn't a local branch, give us a call.

Chris Tynan - U & I Products

Q: Would a utility not yet streaming synchrophasors see value in using SynchroWave Operations?
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Greg Zweigle - Schweitzer Engineering
A: Good question. Yes, for example with system-wide event analysis. And, once start using the software it can help them see the business-case for going to time-series data.

Gerardo Urrea - Schweitzer Engineering

Q: Great presentation, it's great to see a SW tool that collects and analyze data from multiple sources and show the holistic visualization of the Power Grid.
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Jared Bestebreur - Schweitzer Engineering
A: Thank you Gerardo!

David Gonzalez - Schweitzer Engineering Laboratories Pty Ltd

Q: Dear Greg and Jared, Great presentation and training. Many things are lot clearer on the software capabilities and how to present it better. I really love our SynchroWave Operations Software and solution!! I'd like to get our AEs really more up to speed to demonstrate this software and have a demo locally to be able to work with the end user. Should we have to go all the way to Pullman for these kind of activities it may seem to customers that we don't have the local support needed for these kind of solutions. So lets be ready. I also like to say for customer that don't want or need our services, S&CS should be able to provide quotes directly to customer. It would be just troublesome to have ES doing the proposals I believe. That's my two cents on this approach. Thanks!
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Jared Bestebreur - Schweitzer Engineering
A: Thank you David, we appreciate the feedback! Please send any AEs our way, and we can get them setup with a VM to use for training and demos.

Matt Leoni - SEL

Q: Can this be used to help with validating governor / voltage regulator response for generation assets per NERC MOD-033?
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Jared Bestebreur - Schweitzer Engineering
A: Yes, synchrophasor data and event report data can be used for NERC MOD-033. Several utilities are using our software to support this use case.

Swaminathan Rajkumar - SEL Middle East

Q: Will the synchrowave monitoring have the same functionalities that Synchrowave central on new software technology?
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Jared Bestebreur - Schweitzer Engineering
A: Synchrowave Monitoring will include similar capability to the Synchrowave Central Disturbance Monitoring license, but they will not match exactly.