Qualité
Our business requires continuous improvement of our performance.
- Identifier, mesurer et améliorer nos processus
- Travailler dans un esprit d'amélioration continue
- Reconnaître, offrir et accepter la critique comme un outil précieux pour s'améliorer
- Recherchez la simplicité
- Utiliser les meilleurs processus et outils disponibles
- Aller à la racine de chaque problème
Orientation client
We commit to offer customers unmatched value in our products and services.
- Price
- Qualité
- Caractéristiques
- Innovation
- Livraison
- Service
Discipline
Society depends on us for the safe, reliable operation of electric power systems.
- Gérer les ressources, les projets et travailler judicieusement.
- S'engager et tenir ses promesses
- Practice neatness, cleanliness, accuracy, and organization.
Communication
We communicate our needs and expectations efficiently, clearly, and respectfully.
- Listen carefully to our internal and external customers.
- Use whiteboards, charts, and graphs for visible and open communications.
- Transmit and receive.
- Ask for help, information, and understanding when in doubt.
Intégrité
We practice unquestionable ethics.
- Faire des promesses claires aux clients et dépasser leurs attentes.
- Assume responsibility; be accountable.
- Depersonalize problems to solve them.
- Treat each other with dignity and respect at all times.
- Understand that it is just as important to be a good customer as it is to be a good supplier.
Créativité
We think, learn, and evaluate; creating is hard work!
- Have ideas, share them, and work together to develop and evaluate ideas.
- Be an inventor.
- Ask “Why?” five times.
- Expect, encourage, and enjoy change in the spirit of creativity and improvement.
Communauté
We participate in the development of our community.
- Be the best employer and employee possible.
- Share your and our successes with others.
- Be an asset to your community.
Propriété
We recognize the Four Rs of working at SEL: Risks, Rights, Responsibilities, and Rewards.
- Be professional at all times.
- Share your expertise with others to help us all succeed.
- Expand your knowledge into new areas.
- See beyond today, and envision both the big picture and our future.
Dignité du travail
We appreciate the dignity of work as a significant part of our lives.
- Appreciate, respect, and enjoy diversity of thought and opinion.
- Achieve personal satisfaction from your creations and contributions.
- Help others recognize, appreciate, and enjoy individual and team success.
- Enjoy pursuing our purpose and vision.
- Balance the interests of our customers, employees, stockholders, suppliers, and community.