Cybersecurity Conversations—Trust: Earned Trust Vs. Zero Trust

David Costello, former SEL chief sales and services officer, talks with Nicholas Seeley about the essential role trust plays in business relationships. They discuss why they both dislike the term “zero trust.” David also shares advice on demonstrating character and competence to earn and maintain customers’ trust. 

This video is part of a Cybersecurity Conversations series on trust. In these videos, Nicholas Seeley, vice president of Infrastructure Defense at SEL, sits down with leaders and experts for an informal discussion about topics relevant to industrial control system (ICS) and operational technology (OT) cybersecurity.