html{display:none} “How May I Help You?”—The Customer Service Playbook | Schweitzer Engineering Laboratories
Schweitzer Drive Podcast

"How May I Help You?"–The Customer Service Playbook

One of the most important concepts for a business to understand is that a customer is never under any obligation to buy its product or service again. Repeat business and customer loyalty must be earned. Join Dave Whitehead as he talks with SEL Vice President of Sales & Customer Service Todd Bridges about one of the most powerful competitive advantages there are—outstanding customer service.

 

The Guest

Todd Bridges

Todd Bridges

Vice President of Sales & Customer Service

Todd has spent more than 25 years working in sales and customer service. In his current role, he oversees sales, customer service, and technical support for SEL throughout the United States and Canada.

He joined SEL in 2000 as a field customer service representative and later served as a regional business manager, regional sales and service director, and senior national sales and customer service director.